Service Advisor Superstar | Ingham Prestige

Listed 22 days Ago
Automotive Sales and Repair


Come and join one of New Zealand’s leading automotive groups!

Ingham Prestige and Mitsubishi is currently looking for a dynamic individual with strong multitasking abilities to deal with high volumes of customer demands and join our team as a Service Advisor.

The sole purpose of this role is to provide a high level of customer service to our customers in our aftersales department. 

The key elements and tasks for this role are:

  • Supporting other departments and remaining cohesive at all times
  • Liaising with the workshop and technical team regarding repairs required on vehicles
  • Quoting and invoicing repairs quickly and accurately for the customers
  • Following instructions and adhering to strict manufacturer guidelines
  • Being flexible and adaptable to change through-out the daily fluctuations of the department
  • Maximising profitability and upsell opportunities.
  • Developing and maintaining effective customer relationships to maximise repeat business from customer retention.

Traits required:

  • An immaculate presentation and manner
  • A genuine and compassionate approach
  • A team player
  • Have a positive and can-do attitude
  • Strong passion for genuine customer service and experience.
  • An excellent written and verbal communication of English

Your KPI’s will be based on profitability and CSI targets with an attractive remuneration and bonus based on achievement. What we can offer you: 

  • An attractive remuneration with the eligibility of bonuses
  • A friendly team environment
  • A supportive and knowledgeable management team
  • An opportunity for progression for ambitious individuals

Previous experience or an automotive background can be advantageous however all candidates will be considered based on the traits required. 

If this sounds like you, please APPLY NOW.

Applicants must be currently living in NZ.