About our role

The Service Advisor role will see you work Monday to Friday with rostered Saturdays at our Nissan dealership in Glenfield, Auckland. This role is to be the main link between the service and workshop departments, and to provide outstanding customer service through the management and prioritising of workshop jobs to it’s optimum. 

Your responsibilities will include:

• Supporting other departments and remaining cohesive at all times
• Liaising with the workshop and technical team regarding repairs required on vehicles
• Quoting and invoicing repairs quickly and accurately for the customers
• Following instructions and adhering to strict manufacturer guidelines
• Being flexible and adaptable to change through-out the daily fluctuations of the department
• Maximising profitability and upsell opportunities.
• Developing and maintaining effective customer relationships to maximise repeat business from customer retention.

Skills & Experience

• A current clean full NZ Driver's Licence
• Ability to multi-task & cope under pressure situations
• An immaculate presentation and manner
• Have a positive and can-do attitude
• Strong passion for genuine customer service and experience.
• Currently living in New Zealand
• Friendly communicator with good English language skills and a high level of personal integrity

Benefits

• Excellent remuneration package with monthly bonus incentives
• Use of company vehicle
• Great workshop with the latest equipment 
• A key position on a friendly team
• The tools and guidance necessary for you to grow in your career
• Training and development provided by Nissan 

Our Company

A privately-owned and operated Multi-Franchise Automotive company, Ingham has grown over four decades to be one of New Zealand’s leading automotive groups. With a guiding philosophy of providing quality brands and quality service in all areas of sales, finance, parts, and service.

Ingham’s passion for the industry and its future means we are always striving to improve and add value to our business. 

How to Apply 

If you are looking for a role that promotes growth, incentives, and exciting opportunities, APPLY NOW!