About the Role

Our multi-franchise service department is fast-paced and customer-focused. As a Service Administrator, you’ll support both the front-of-house and workshop teams—managing customer bookings, preparing invoices, coordinating parts orders, and keeping everything running smoothly. This is a hands-on, full-time role ideal for someone who thrives in a dynamic environment and values accuracy, service, and communication.

Key Responsibilities:

• Greet and assist customers at drop-off and collection
• Handle phone calls and service email enquiries
• Create service bookings and maintain scheduling
• Quote jobs and generate accurate repair invoices
• Liaise with technicians and parts team for efficient workflows
• Maintain accurate customer records
• Promote Ingham's service offerings and campaigns

What You’ll Bring:

• Previous experience in administration or customer service (automotive ideal)
• Strong communication skills and attention to detail
• Ability to multitask and stay calm under pressure
• Basic invoicing or quoting knowledge preferred
• Full NZ driver’s licence
• Residency or a valid work visa

What We Offer:

• Permanent full-time role with a trusted NZ-owned dealership
• Multi-brand exposure across Mercedes-Benz, Mitsubishi, Hyundai, Chery, and Isuzu
• Monthly performance bonuses and ongoing training
• Career advancement pathways within the Ingham Group

About Ingham Group

Ingham is one of New Zealand’s most established and trusted automotive groups, proudly representing a wide range of respected brands. With a customer-first philosophy and commitment to growth, Ingham is a place where great people build lasting careers.

Apply Now

Excited to step into a key administrative role in a multi-franchise dealership?
Apply now or submit your CV at Ingham Careers.